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Total Home Entertainment LLC was founded by Robert Pustelnik, a self-proclaimed "Tech-Geek", to fill a void in the in home consulting arena. He began the business in response to a personal experience he had during an in-home service call with a well-known technology installation company. The experience was underwhelming to say the least! The technicians were unprepared and disorganized. They were not knowledgeable or pleasant and ultimately, they left him feeling more confused and lost rather than actually helping resolve anything. And so, from that day forward, Robert vowed to open his own company where everyone would be treated the way he wanted to be treated.
The goal of Total Home Entertainment LLC is to provide a personal customized solution for the day to day homeowner. From the beginning our commitment to your satisfaction is demonstrated by our dependability, integrity and our attention to detail. But most importantly, throughout the whole process, we build TRUST. Following the company’s core principals, our focus is on D.I.M.E. (Design, Integrate, Maintain, Educate) Every project is treated as a different custom application beginning with our first step, the initial in home personal consultation with one of our Tech-Sultants.
Our primary goal with the first meeting is to thoroughly assess the scope of the project while planning out the necessary materials and estimating a timeframe to successfully execute the design plan. Together we work to design the perfect setup that seamlessly integrates into you and your family’s lifestyle. With guided step by step walk thru's and no confusing language, our Tech-Sultants will make you feel part of the project every step of the way. Education is important to us and is what sets us apart from the competition. Our Tech-Sultants will educate you on your system and setup and will make sure that you are comfortable with the day to day use so that you can actually ENJOY your technology, for years to come!